Privacy Policy

Last Updated: October 26, 2023

1. Introduction

Welcome to Aijawab.in ("Website", "we", "us", "our"). We are committed to protecting the privacy of our users ("User", "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our suite of AI-powered educational tools. Please read this policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information in a few different ways to provide and improve our Service.

Information You Provide to Us:

  • Queries and Prompts: We collect the content you input into our tools, such as math problems, science questions, text for language tools, and other data required for the tools to function. Please do not enter any personal information (like your name, address, or student ID) into the tool input fields.
  • Email Address: We collect your email address if you choose to subscribe to our newsletter.
  • Communications: If you contact us directly for support or other inquiries, we may receive additional information about you such as your name, email address, the contents of the message, and any other information you may choose to provide.

Information We Collect Automatically:

  • Log and Usage Data: Like most websites, we automatically collect information that your browser sends. This may include your IP address, browser type and version, the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes:

  • To provide, operate, and maintain our Website and its tools.
  • To improve, personalize, and expand our Service.
  • To understand and analyze how you use our Website.
  • To develop new products, services, features, and to train our AI models. All data used for AI training is anonymized and stripped of any potential personal identifiers.
  • To communicate with you, such as sending you our newsletter (if you opt-in), responding to your inquiries, and for other informational purposes.
  • To find and prevent fraud and ensure the security of our Service.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to others. We may share information under the following circumstances:

  • With Service Providers: We may share information with third-party vendors who perform services for us, such as website hosting, data analysis, and email delivery. These providers are obligated to protect your data and are not permitted to use it for any other purpose.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Children's Privacy

Protecting the privacy of young children is especially important. Our Service includes tools designed for younger students.

  • Our Service is not directed to children under the age of 13 without verifiable parental consent. We do not knowingly collect Personally Identifiable Information from children under 13.
  • Our tools designed for children (e.g., "Kids Learning Tool," "Ginti & Pahada") are built to require minimal data input and do not ask for personal information.
  • If you are a parent or guardian and you are aware that your child has provided us with Personal Information without your consent, please contact us immediately at support@aijawab.in. If we become aware that we have collected Personal Information from children without verification of parental consent, we will take steps to remove that information from our servers.

6. Data Security

We use administrative, technical, and physical security measures to help protect your information. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Data Rights

You have certain rights regarding your data:

  • Opt-out: You can opt-out of receiving our marketing emails by following the "unsubscribe" link in those emails.
  • Access and Correction: You may have the right to request access to and receive information about the personal information we maintain about you, and to update and correct inaccuracies.
  • Deletion: You may have the right to request the deletion of your personal information, subject to certain exceptions.

To exercise these rights, please contact us at the email address below.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: support@aijawab.in.